Warranty policy applies to all products manufactured by Tien Dat Aluminum Co., Ltd.
I. Warranty conditions
- Products provided by Tien Dat Aluminum Co., Ltd. have clear invoices and documents.
- The product has the correct label with the TDA brand, intact, not modified, erased information.
- Returns and exchanges for damage caused by manufacturing defects.
II. Warranty disclaimer
- Products under one of the following conditions will be refused warranty, exchange.
- Products do not have stamps, ex-warehousing notes, invoices and documents of origin.
- Products damaged by natural disasters: Fire, flood, lightning, etc.
- Customers cause defects such as: deformation, warping, scratches, ...
- The product is not installed in accordance with the specifications and installation drawings of the company.
- The product is out of warranty period.
III. Warranty period
- Depending on the different products, we will apply warranties on some of our products from 1 to 5 years according to manufacturing standards and construction standards.